Frequently asked questions

Yes, but it depends on the situation. We can and have worked with local property owners, but we specialize in the needs and requirements of our compatriots living abroad.

Yes, we take full responsibility for the maintenance of the properties under our management, which our client entrusts to us. Our team provides scheduled maintenance, and in case of urgent problems, we react quickly and resolve the problems in the shortest possible time. We cooperate with reliable officials to minimize possible disruptions for both property owners and tenants.

Yes, we offer a comprehensive cleaning and property maintenance service between tenant moves to ensure the property is in perfect condition. This includes deep cleaning, minor repairs and any necessary cosmetic touches to ensure the property is ready for its new tenant. Our aim is to maintain high living standards, maintain the value of the property and ensure a smooth transition between tenants.
Yes, we manage holiday cottages and short-term, residential apartments. We ensure the smooth running of the process, communication with clients and maintaining high standards of the property. Our services include property marketing, coordination of reservations, management of check-in and check-out processes, as well as maintaining the cleanliness and functionality of the property. Our goal is to achieve maximum occupancy and provide comfortable and transparent management for property owners.
Yes, we understand that every property owner has different needs, which is why we offer customized management plans. Whether it’s comprehensive management, tenant selection, or periodic maintenance, we can create a package that fits your needs and budget. Our goal is to offer flexible and effective solutions that ensure your property is reliably cared for.
No, we operate with complete transparency. All fees and expenses are clearly outlined in our contract so property owners know exactly what to expect. We have no hidden fees or unexpected costs — our pricing structure is simple and fair. Our goal is to build trust and provide professional management without financial surprises.
We offer a thorough tenant selection process to ensure that your property is occupied by only responsible and reliable tenants. However, the property owner has the right to make the final decision. We conduct detailed due diligence, verify financial stability to minimize risks and ensure a successful rental process.
We take a proactive approach to tenant relations to minimize the risk of disputes. However, if a conflict does arise, we handle it professionally and effectively. Our team mediates between the parties, enforces the terms of the rental agreement, and ensures legality. If necessary, we collaborate with legal specialists to resolve the dispute fairly and in a timely manner, taking into account the protection of the interests of the property owner.
We conduct regular inspections, schedule periodic maintenance, and respond quickly to any necessary repairs. Our team works with trusted companies to ensure all maintenance work is carried out professionally and cost-effectively. Additionally, we provide property owners with detailed reports so they are always informed about the condition of their property.
We will provide you with regular updates through detailed reports, photos, and direct communication. Property owners will receive periodic reports that include maintenance status, tenant-related issues, and financial reviews. In addition, we are always available via email, phone, or online platforms to answer your questions and provide you with real-time updates when needed.
If you need urgent information about your property, you can contact us by phone, email or through our online platform. We prioritize quick response times to provide you with real-time updates on property status, tenant-related issues or required actions. Our goal is to ensure effective communication so you are always informed when it matters most.
The time frame depends on the specific requirements of your property, but we strive to get started as quickly as possible. After signing the contract, we conduct an initial inspection, assess the necessary preparations, and begin managing the property within a few days. If the property needs maintenance or tenant selection, we work as efficiently as possible to minimize delays and ensure a smooth process.
If you decide to sell your property, we will help you manage the process efficiently and smoothly. We will help you evaluate the property, prepare it for sale. Additionally, if there is already (still) a tenant in the property, we will ensure that they are properly informed and, if necessary, the process of early termination of the rental agreement or transfer of the lease terms to the new owner. Our goal is to make the sale process as comfortable and profitable as possible for your investment.
Yes, we offer short-term property management services tailored to property owners who need temporary management. Whether it’s for a few months or a specific period of time, we take care of tenant coordination, maintenance, and all the necessary operations to keep your property running smoothly. Our flexible approach allows you to benefit from professional management without the long-term commitment.
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Arcadia Management
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Arcadia Management
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